Please email us if your questions/concerns are not addressed in the frequently asked questions below.

1 - How long does it take to download the individual Sections, First and/or Second Semesters, or the Full Course

All downloads are available instantly.



2 - How are the pages of each Section counted?

The first page of each Section is simply the Table of Contents page. Following the Table of Contents page for Section 1 is page 1-1, followed by page 1-2, followed by page 1-3, and so on. Using Section 2 as an example now, following the Table of Contents page for Section 2 is page 2-1, followed by page 2-2, followed by page 2-3, and so on...


3 - Why are the General Chemistry Notes by "Section" rather than by "Chapter"?

Although every first-year college chemistry course covers essentially the same material, different instructors use different textbooks. We put our reputation on the line when we say that your Chemistry Chapters will correlate to our Sections, but the chronological order of your textbook might be a bit different. For example, "Chapter 7" in your textbook might be "Section 6" of our General Chemistry Notes.


4 - Are there any reviews or testimonials that I can read from students/parents/instructors who have purchased your General Chemistry Notes?

Yes of course. Please view our Testimonials page. If you'd like to email us your Review, please contact us via email. We'd love to hear from you.



5 - Do you offer any online support for questions we may have when reading/studying the Sections of General Chemistry Notes?

We are available online essentially 24/7 to answer any questions you may have. Bear in mind however, that we've written the Notes in such a manner that you will probably be able to follow the "flow of the Notes" with very little confusion, if any. Nonetheless, if you do have a question simply email us with the page number(s) in the subject line of your email, and we will answer your question ASAP.



6 - Do you offer refunds if I'm unhappy with my purchase?

* Book Version (Hard Copy) of General Chemistry Notes = Yes. We're so confident you'll be satisfied with the "Hard Copy" version of General Chemistry Notes that we offer a 100% money-back guarantee. Simply return the book to us within 30 days with your detailed receipt for a full refund of the purchase price. Please note that your returned hard copy must be in a re-sellable condition for a refund.

* Downloads (Digital Copies) of General Chemistry Notes = No. For obvious reasons we cannot offer refunds on any materials that have been purchased for download (.pdf files). Once the downloaded Sections are in your possession, they are just that: in your possession. Thus, there's no way for them to be properly returned.